Are all products genuinely made in Ireland?
Yes. Every piece in our catalogue is designed and crafted in Ireland by independent artisans and workshops named on each product page.
•Free shipping on eligible Ireland & NI orders over €75•
Frequently Asked Questions
Find answers to common questions about shipping, returns, payments, corporate orders, and shopping with Totally Irish Gifts.
Quick answers
Common questions at a glance
Quick answers on delivery, personalisation, returns, and how orders work across our Irish makers.
Can I send a gift directly to the recipient?
Yes. Enter the recipient’s delivery address at checkout. Gift tracking links hide pricing so the recipient only sees delivery updates.
Where do I check a live order or return?
Use order tracking for live parcel updates, our returns page to request a return on an eligible item, or contact us if you need help with a specific order.
What if I have a deadline for a special occasion?
Check the maker dispatch estimate on the product page first, and get in touch before ordering if you are working to a tight event or international delivery date.
Popular topics
Start with the questions customers ask most.
What is Totally Irish Gifts?
Do you ship internationally?
How much is shipping?
How long does delivery take?
Open any question for the full answer. We've expanded the topics customers ask about most often first.
Totally Irish Gifts is an online marketplace that brings together gifts, food, craft, and home products from verified Irish makers. We curate the collection, process payment securely, and coordinate fulfilment so customers can discover premium Irish products in one place.
Some products ship to selected EU countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden. All public launch products ship to Ireland and Northern Ireland, and checkout confirms the supported countries for the items in your basket before payment.
Once a shipment is dispatched, we send tracking details by email where available. You can also use our online order tracking page with your order number and verification details. Multi-maker orders may produce multiple parcels, each with its own tracking progress.
A note when something new is made
Occasional emails about new Irish gifts from the makers we work with. Nothing weekly, and only if you ask.