Who should read this page before ordering?
Customers sending gifts across Ireland, Northern Ireland, or selected EU countries, especially when delivery timing, split shipments, or destination coverage matter to the decision.
•Free shipping on eligible orders | Delivery options vary by product and destination•
Ireland, Northern Ireland & EU delivery
Shipping information
We ship from Ireland to Ireland, Northern Ireland, and selected EU countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden. Delivery speed and final tracking depend on the makers in your basket and your destination country, but we always show the most accurate live cost we can before you pay.
Free shipping to Ireland and Northern Ireland from EUR75Multi-maker orders may arrive separatelyEU delivery available on selected products
Shipping quick answers
What this shipping page helps customers understand
This summary turns policy detail into a clearer decision aid for customers while also making the route easier to interpret in search and AI answers.
What does this page explain best?
It explains delivery windows, handmade lead times, tracking expectations, and how duties or customs can affect international recipients.
When should I use another route instead?
Use order tracking after dispatch, use returns for post-delivery problems, and use contact support when the order needs a case-specific answer before purchase.
What should I do next?
Compare the guidance below with your deadline and destination, then move into checkout only once the route matches the recipient and timing requirements.
Delivery windows
Ireland and Northern Ireland: Usually 2 to 5 business days after dispatch.
Selected EU countries: Usually 4 to 10 business days after dispatch.
Handmade lead times
Some products are made to order, personalised, or prepared in small workshop batches.
Where that applies, the product page will explain the expected dispatch lead time before you add it to basket.
If your order contains products from more than one Irish maker, each shipment may dispatch on a different day.
Tracking and split shipments
Orders with multiple makers are often fulfilled in separate parcels so makers can dispatch directly.
You will receive tracking updates as each parcel moves through the carrier network.
order tracking page once your order is on the way.
Customs, duties, and taxes
Orders shipping to Ireland, Northern Ireland, and the listed EU countries do not require customer customs declarations through our checkout. Orders shipping outside these regions may be subject to import duties, taxes, customs brokerage fees, or local handling charges.
If duties cannot be calculated in advance for your destination, your local customs authority or delivery carrier may contact you before delivery. Those destination-country charges are the customer's responsibility unless we clearly state otherwise during checkout.
Customs timelines can occasionally extend delivery estimates. We recommend allowing extra time for international gifting deadlines, especially during peak seasonal periods.
Good to know
- Shipping prices depend on destination, order value, and maker mix.
- Remote or island locations may take longer than headline estimates.
- Personalised items can be excluded from some express workflows.
- For event deadlines or large gifting projects, contact us before ordering.
Before you place an order
Review the delivery estimate on the product page, especially for handmade or personalised products. The checkout will confirm your final shipping cost and available country coverage before payment.
After your order ships
We send order updates by email as parcels dispatch. If you need help with a delayed parcel, incomplete delivery, or damaged shipment, use our contact form with your order number so we can investigate quickly.
Good to know
Shipping prices depend on destination, order value, and maker mix.
Help before and after dispatch
Before you place an order
Review the delivery estimate on the product page, especially for handmade or personalised products. The checkout will confirm your final shipping cost and available country coverage before payment.
After your order ships
We send order updates by email as parcels dispatch. If you need help with a delayed parcel, incomplete delivery, or damaged shipment, use our contact form with your order number so we can investigate quickly.